Terms & Conditions

How does it work?

Option 1 – Sell Direct

Receive cash or credit as soon as item has been valued and approved.

  • Send 2-3 photos either via WhatsApp or via online form
  • Once the item has been *authenticated and valued, you will be provided with an offer
  • Once accepted we arrange a courier to collect the item from your home, at no cost to you
  • Payment will only be made once it has been inspected and verified
  • Payments are made via bank transfer, PayPal or in exchange for store credit
  • Please allow up to 5 business days to receive payment once payment has been offered


Option 2 – Consignment

Item is sold on behalf of customer, payment is given once item sells. The % offered depends on the value of the item and

will be discussed individually

  • Send 2-3 photos either via WhatsApp or via online form
  • Once the item has been *authenticated and valued, you will be provided with a % offer
  • Once accepted we arrange a courier to collect the item from your home, at no cost to to consignee
  • Payment will be up to 70% commission of the sold price, and will be made only once item is sold
  • Payment will be made via bank transfer, PayPal or in exchange for store credit
  • Please allow up to 5 business days to receive payment once payment has been offered
  • If item is not sold within 6 months, it will be returned to the customer or offered a direct sell price

Ts & Cs

  • We only take designer and high-end labels, we do not sell Zara, Topshop, River Island, etc, 
  • We ask to allow a minimum of 3 months to sell, after this time, if persons would like to take the item back, they must

cover the postage cost. Higher priced items may take longer to sell,

  • We will research the resale value for each item received, initial quote may vary once received depending on

the quality and cleanliness of the item.

  • Items for sale with us cannot be for sale elsewhere, ie, Vestiaire, Depop etc
  • Items must be sent well packaged to avoid any damage in transit
  • Item liability only becomes ours once received, should anything happen in transit, it is not our responsibility
  • If persons prefer to send items using their own courier or post this is at their own expense
  • Items should be sent clean and ready for sale. Items received which have faults or dirt not disclosed originally will be revalued and owner will be charged for cleaning fees / return post
  • Items received which turn out to be counterfeit will be disposed of

*Only authentic designer items will be accepted.

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